Contact us

Call us 24/7

+1 888 966 8603 (US/CA)
+44 113 320 7935 (UK)
+1 424 543 6480 (Compliance)

Email us 24/7

help@wave.com
compliance@wave.com

US and UK offices

239 East 5th St, 4B
New York, NY 10003 USA


WeWork
41 Corsham St
London
N1 6DR, UK

FAQ for

How does Wave work?

Instantly send money directly from your US, UK or Canadian debit card to Ghana, Kenya, Uganda or Tanzania with no fees. Just enter your recipient, choose how much money you want to transfer and press 'Next.' Your recipient in Africa will receive the money on their mobile instantly!

What are your fees and rates?

How secure is Wave?

How do I know my funds are safe?

How do I add a new recipient?

How do I verify my email?

How do I reset my password?

How do I know funds are delivered?

Where can I send money from/to?

How much money can I send?

How do I use a new card?

Can I use a credit card or PayPal?

What does 'Card Error' mean?

How long does my refund take?

How does SMS Login work?

How do I cancel a transaction?

What are MTN Ghana's limits?